Care Coordinator

Required

• Demonstrate excellent verbal and written communication skills, serving as the primary point of contact between our brands and the diverse patient base
• Pay close attention to detail, recognizing the importance of every aspect of patient care
• Possess a service-oriented mindset, empathetically understanding patients' perspectives and communicating clearly, kindly, and directly with both patients and internal team members
• Be self-motivated and willing to go the extra mile to help people navigate a complex industry
• Skilled at using online tools and technology to deliver care and communicate effectively with patients
• Maintain regular and reliable attendance, contributing consistently to our inclusive work environment
• Adhere to the assigned work schedule, promoting a sense of reliability and dependability within the team
• Reliable at-home internet with a download speed of at least 25 Mbps and an upload speed of at least 5 Mbps
• A quiet place in your home to receive inbound and place outbound calls.
• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse, and telephone 7-8 hours per day
• Speech and hearing sufficient for in-person communication 7-8 hours per day
• Vision sufficient for use of a computer monitor