Justworks Senior International Benefits Manager at Justworks owning EMEA benefits operations and program management. Manage benefits lifecycle, broker relationships, and support country launches across EMEA.
Responsibilities
Own full benefits lifecycle for EMEA markets including procurement, renewals, plan design, vendor/broker management, and employee support
Ensure benefits offerings are competitive, compliant, and locally relevant
Partner with cross-functional teams to launch benefits in new EMEA markets
Build and manage relationships with local brokers, carriers, and benefits providers
Negotiate terms and evaluate plan options
Track benefits enrollment, utilization, and cost data across EMEA
Use data insights to inform plan design and report on benefits portfolio health
Take increasing ownership of benefits program operating cadence and process design
Qualification
Your Success ProfileWhat You Will Work OnEMEA Benefits OperationsCountry LaunchesBroker & Carrier RelationshipsData & ReportingProgram Management (evolving)Cross-Functional CollaborationHow You Will Do Your WorkIn addition
Required
You're an experienced benefits professional who thrives at the intersection of operational execution and strategic program building. You know EMEA benefits landscapes inside and out — the regulatory nuances, the broker ecosystems, the carrier dynamics — and you're equally energized by the challenge of building scalable processes and programs from scratch.
You'll join as a key member of the International Benefits team, initially owning EMEA benefits operations end-to-end while progressively taking on broader program management responsibilities as the function matures. This is a role for someone who wants to build, not just maintain — you'll have the opportunity to shape how Justworks delivers benefits across a rapidly expanding international footprint.
Your Success Profile
What You Will Work On
EMEA Benefits Operations: Own the full benefits lifecycle for EMEA markets — procurement, renewals, plan design, vendor/broker management, and employee support. You'll be the regional expert ensuring our benefits offerings are competitive, compliant, and locally relevant. 40%
Country Launches: Partner with cross-functional teams (Legal, Payroll, Product, CX, Revenue) to launch benefits in new EMEA markets. With 12 new countries planned in FY27, you'll be directly involved in ensuring every launch includes a strong benefits component from day one. 30%
Broker & Carrier Relationships: Build and manage relationships with local brokers, carriers, and benefits providers across EMEA. Negotiate terms, evaluate plan options, and ensure we're getting the best value for our clients and their employees. 15%
Data & Reporting: Track benefits enrollment, utilization, and cost data across EMEA markets. Use insights to inform plan design decisions, identify opportunities for improvement, and report on the health of the benefits portfolio.
Program Management (evolving): As the function matures, take on increasing ownership of the benefits program operating cadence — cross-functional coordination, goal-setting, stakeholder reporting, and process design. Help build the "operating system" for how Justworks manages international benefits at scale.
Cross-Functional Collaboration: Work closely with Product, Legal, Payroll, and Customer Success to ensure benefits decisions are integrated into the broader international strategy. Serve as the benefits voice in country expansion planning and client-facing discussions. 15%
How You Will Do Your Work
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
