Twistbioscience Senior Project Manager at Twist Bioscience managing multiple custom antibody projects from inquiry through delivery. Coordinates communication across internal departments to ensure project progress and customer satisfaction.
Responsibilities
Manage End-to-End Coordination: Oversee custom AI/ML Antibody projects from intake to final delivery, ensuring smooth transitions between quoting, production, and Antibody data delivery
Design & Quoting: Gather antibody design requirements to ensure quotes and SOWs accurately reflect customer needs, accurate costing, and the production team's capabilities.
Track & Report: Prepare quotes and maintain real-time status updates in the project tracker for all issued quotations and active orders.
Customer Communication: Serve as the primary contact for project timelines, data quality, and technical updates; respond to inquiries or route them to the correct internal expert for prompt follow-up.
System Accuracy: Maintain precise records of quotes, orders in progress, and shipments to ensure reliable reporting.
Process Improvement: Identify workflow inefficiencies and suggest practical ways to scale operations as the department grows.
What You’ll Bring to the Team
Education: Bachelor’s degree in Biology, Chemistry, or a related field. An advanced degree or hands-on laboratory experience is a plus.
Experience: 4–5 years in the life sciences. A technical background in AI/ML based antibody engineering and/or antibody characterization is preferred. Familiarity with Salesforce and Jira is a plus
Project Management: 1–2 years of experience leading scientific projects in a commercial setting, with a proven ability to manage timelines across different departments
Collaborative Influence: Ability to work effectively with customers and internal teams (Sales, Operations, Customer & Tech Support, Finance, etc) to move projects forward without direct authority over those teams.
Operational Skills: Strong organizational and communication skills, with the ability to meet deadlines and maintain high standards while under pressure.
Qualification
Bachelor’s degree in Biology4–5 years in life sciencesFamiliarity with Salesforce and Jira
Required
Bachelor’s degree in Biology, Chemistry, or related field
4–5 years in life sciences
1–2 years project management experience in commercial setting
Ability to work effectively with customers and internal teams
Strong organizational and communication skills
Preferred
Advanced degree or hands-on laboratory experience
Technical background in AI/ML based antibody engineering or characterization