Forward Deployed Engineer

New York · Remotefull timeRemote

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mid

$140k–$160k

H1B: no

Clera Founding Forward Deployed Engineer role at an early-stage data infrastructure startup bridging customer success and engineering. Own complex data extraction challenges for largest customers and shape product roadmap with path to engineering management.

Responsibilities

This is a founding Forward Deployed Engineer role at an early-stage data infrastructure startup, sitting at the intersection of customer success and engineering. You'll be the primary technical liaison for the company's largest customers, owning their most complex data extraction challenges end-to-end while directly shaping the product roadmap — with a clear path into engineering management.
Partner directly with key customers to understand and solve complex web scraping and data extraction challenges.
Own customer requests end-to-end, driving outcomes that measurably improve satisfaction and retention.
Manage and mentor scraping engineers who build and maintain data pipelines on behalf of customers.
Translate frontline customer context into actionable product feedback and roadmap input for the engineering team.
Define, build, and scale the Forward Deployed Engineering function as the company grows.

Qualification

Hands-on experience buildingFamiliarity with bot detection evasionProven track record improving NPSExperience with data quality assuranceFinancial services background

Required

3+ years of professional engineering experience with a track record of shipping quality software systems.
1+ years of direct customer-facing technical work — solutions engineering, technical account management, sales engineering, or equivalent.
Hands-on experience building, debugging, and maintaining web scraping or data extraction systems at scale.
Proficiency with scraping frameworks and tools such as Selenium, Puppeteer, BeautifulSoup, Scrapy, or similar.
Familiarity with bot detection evasion, request infrastructure, or anti-scraping mitigation techniques.
Demonstrated ability to manage or mentor engineers, translating customer needs into technical requirements.
Proven track record improving NPS, customer satisfaction metrics, or sales velocity through technical delivery.
Experience at an early-stage or growth-stage startup (Series A or earlier preferred).
Familiarity with data-focused buyers such as investment analysts, heads of data, or founders — financial services background is a plus.
Experience with data quality assurance, validation pipelines, or structured data delivery is a bonus.

Preferred

Familiarity with data-focused buyers such as investment analysts, heads of data, or founders
Financial services background
Experience with data quality assurance, validation pipelines, or structured data delivery

Company

Clera

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Source: ashby

Active within the past hour

Remote-friendly

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Hands-on experience buildingFamiliarity with bot detection evasionProven track record improving NPSExperience with data quality assuranceFinancial services background

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