Collaborate with designers and stakeholders to understand research needs
Conduct all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out actionable insights
Recruit participants for research studies
Communicate out statuses and updates of research studies to stakeholders
Continuously update the UX research repository
Work cross-functionally with product owners, designers, content producers and leadership to help identify significant user insights, gaps, conduct UX research, and generate insights to craft user experience strategy for launches, incremental improvements, and innovation
Identify opportunities to improve user experience based on research insights
Build a UX research repository that delivers efficiency for clients
Bachelor’s Degree in human behavior or related field, or equivalent experience
Qualification
4+ years of CX/UX research experienceMaster's DegreeFamiliarity with SAFe deliverySecurity RequirementsActive SecretAs required by local law
Required
Bachelor’s degree in human behavior or related field, or equivalent experience
4+ years of CX/UX research experience, planning and running studies in person and remotely
Experience training or mentoring junior researchers in research best practices
Working knowledge of both generative and evaluative research methods (card sorting, journey mapping, moderated and unmoderated testing)
Comfort integrating qualitative and quantitative data into a single narrative
Practical experience using gen-AI or agentic tools (NotebookLM or similar) to support a research workflow
Proficiency with collaboration tools like Figma, Confluence and standard research tooling at a team-wide or enterprise scale
Preferred
Master's Degree
Experience on a large-scale federal IT program
Prior experience leading a research workstream or team
Familiarity with SAFe delivery
Security Requirements
Active Secret, Top Secret, TS/SCI, or TS/SCI with Polygraph clearance required, depending on position
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
