Engagement Manager, Public Sector (Ohama)

Omaha, NEfull timeOn Site

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senior

$138k–$208k

H1B: yes

Scale AI Engagement Manager at Scale AI leading delivery of agentic workflows for a national security customer and managing customer relationships from executive to end user. Oversee onboarding, implementation, and cross-functional project teams to meet AI/ML objectives.

Responsibilities

Manage customer relationships from the executive to the end user
Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
Oversee onboarding and successful implementation of customer accounts

Qualification

An active TS/SCI clearanceA track record of structured10+ years of professional experienceA technical degree in computer scienceProficiency in PythonDomain expertise in a relevant field (eTechnical degree in computer science

Required

An active TS/SCI clearance
5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
A track record of structured, analytics-driven problem solving
Excellent verbal and written communication skills
Willingness to be onsite with the customer in the Omaha area 4 days per week and able to travel at least 25% of the time (as needed)
We have a diverse team with a variety of skill sets, many have:
10+ years of professional experience, often in a customer-facing technical program management role in industry or government
Prior experience at an API technology company and / or managing technical customers using an API
A technical degree in computer science, engineering, or related field
Proficiency in Python, SQL or other programming languages
Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)

Preferred

10+ years of professional experience in customer-facing technical program management
Experience at an API technology company or managing technical customers using an API
Technical degree in computer science, engineering, or related field
Proficiency in Python, SQL or other programming languages
Domain expertise in modeling and simulation, joint planning processes, intelligence workflows

Benefits

Dental
Vision
PTO
Equity/RSU

Company

Scale AI

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