Cssmerge Field Services Engineer responsible for installation, preventive maintenance, and repair of autonomous vehicle hardware and software at customer sites. This role ensures optimal performance and supports deployment success.
Responsibilities
The Field Services Technician is a hands-on role, responsible for the installation, preventive maintenance, and repair of Pronto's advanced technology solutions across a range of customer locations. This position plays a critical role in ensuring successful deployment and optimal performance of Pronto equipment in the field.
Installation & Deployment
Electrical and mechanical Scoping of Construction and Mining equipment
Perform on-site installation of Pronto hardware and software solutions, including sensor systems, DBW kits, power integration, and vehicle interfaces.
On site installation of peripheral hardware such as network stations, gate systems and office infrastructure.
Conduct system calibrations and validation tests to ensure installations meet operational standards.
Collaborate with Engineering and Customer teams to ensure field deployments align with specifications and best practices.
Collaborate with engineering on R&D projects
Coordinate with customer teams on training and technical maintenance
Preventive Maintenance
Carry out scheduled maintenance tasks to ensure system health, reliability, and long-term performance.
Monitor and log equipment conditions, identifying signs of wear, degradation, or environmental impacts.
Qualification
Advanced degree in Mechanical5+ years of experience in field serviceProficiency with hand toolsAbility to read wiring diagramsBased in ArizonaPhysical RequirementsAbility to lift up to 50 poundsCapable of standing
Required
Advanced degree in Mechanical, Electrical, Systems Engineering or other relevant discipline
5+ years of experience in field service, automotive electronics, mechatronics, or a similar technical support role.
Proficiency with hand tools, diagnostic equipment, and electrical testing tools.
Solid understanding of vehicle systems (power, CAN bus, sensors, ECUs).
Ability to read wiring diagrams, schematics, and follow technical documentation.
Comfortable working independently in field environments and with minimal supervision.
Excellent interpersonal and communication skills.
Willingness to travel up to 75% to customer sites.
Based in Arizona, Florida, Texas or Wyoming
Preferred
Experience with autonomous vehicle systems, heavy equipment, machine control, robotics, or complex sensor integrations.
Familiarity with Linux-based systems and remote diagnostics.
OSHA 10 or equivalent safety certification.
Physical Requirements
Ability to lift up to 50 pounds.
Capable of standing, bending, and working in and around vehicles for extended periods.
Comfortable working outdoors in varying weather conditions.
