Weee IT Specialist at Weee! provides Tier 1 IT support for warehouse operations and maintains IT infrastructure. The role includes managing IT assets, performing inspections, and supporting employee onboarding/offboarding.
Responsibilities
Provide daily Tier 1 IT support for warehouse operations, including network, laptop/desktop, warehouse badge/alarm system, barcode and Wi-Fi printer, scanner, touch screen, PDA, UPS, and other IT-related equipment.
Manage IT equipment inventory, IT assets, and in-house Warehouse Management System (WMS) user access privileges.
Maintain, repair/replace, and ensure all IT equipment is in good working condition, including preventative maintenance.
Perform Daily, Weekly, Monthly IT and Warehouse Inspections.
Support and maintain IT infrastructure, including WAN/LAN networks, Access Points, MDF/IDF, video conferences, SAN, NAS, surveillance systems, security cameras, and warehouse system-related IT servers, storage, and applications.
Support employee onboarding and offboarding.
Create basic floor plans and elevation diagrams for building, MDF/IDF, and IT Infrastructure.
Create simple project plans for IT Infrastructure and buildouts.
Write SOPs and user manuals and provide IT training to end users.
Participate in the local implementation of HQ projects.
Other projects or tasks assigned by IT and Warehouse Managers and/or /Directors
Qualification
Proficient computer networking skillsPossess good analyticalWorks independently without supervisionCCNA or equivalentOffice HoursOn-CallSaturday - SundayWarehouse-related IT support experienceCCNA or equivalent certification
Required
4-7 years of relevant work experience in IT support.
Proficient computer networking skills, such as managing the IT server room network switch/firewall.
Experienced in computer troubleshooting skills (Windows, Mac OS)
Possess good analytical, troubleshooting, and problem-solving skills.
Experienced in security camera systems & badge systems.
Nimble and patient with good communication skills.
Works independently without supervision
Warehouse-related IT support experience is preferred.
CCNA or equivalent
Office Hours: Monday - Friday, 9 AM - 5 PM (Flexible schedule based upon business needs)
