Twilio Staff Product Manager at Twilio to lead the Onboarding and Compliance product team focusing on Trust Hub, Twilio’s KYC platform. Responsible for creating streamlined registration experiences while maintaining KYC standards.
Responsibilities
Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap that aligns with the company's goals and objectives.
Lead cross-functional teams to drive planning, design, development, and launch of products that execute on the vision
Deeply understand customer needs and collaborate with engineering and UX to translate into product requirements and use stories
Define key metrics to evaluate product performance, constantly analyzing data to inform product decisions and measure success
Manage relationships and expectations with a wide range of cross-functional stakeholders at all levels of the organization
Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments
Qualification
Strong technicalInitiativeBachelor in Computer Science
Required
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
Proven track record of leading successful product launches and driving product strategies
Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
Bachelor in Computer Science, Engineering, or equivalent practical experience
Experience building products/services related to APIs, developer experience
Experience working with telecommunications or other regulated ecosystems
This role will be remote and based in the United States, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
