As Product Manager for Otter's Integrations & Ecosystem domain, you'll own the connectivity engine behind every third-party integration in the Otter ecosystem - A system that links Otter to dozens of partner platforms and keeps those links authenticated, alive, and reliable at scale. You will

Define a healthy ecosystem: Set the metrics that actually matter - usage, attach rate, retention lift, connections health etc and build the reporting and instrumentation that tracks ecosystem health

Own connectivity engine roadmap: Define and drive the technical roadmap for a single self-healing integration engine that sits behind one reliable interface for every third-party connection including credential creation and management, session persistence, health monitoring, automated recovery and beyond

Keep connections alive: Partner with engineering to design systems that survive partner-side auth changes, session expiry etc. before they cause failures using adaptive retry, rotation strategies etc that hold success rates high

Auto-heal broken links: Own the detect-and-recover loop for when connections do break. Define what "broken" means per integration, instrument the signals that catch failures early, and build the flows that re-establish connections automatically

Scale the partner surface: Onboard new partner platforms - POS, delivery, payments, inventory, and beyond into the engine. Define the integration contract, the connection patterns each partner needs (OAuth/SSO, credential-based, webhook etc), and the certification bar every connection clears before going LIVE

Drive cross-functional execution: Partner with Engineering, Security, Design, BD, and GTM to balance new partner coverage against the reliability, compliance, and legal posture of a system that manages credentials and maintains connections at scale

Product Manager, Integration & Ecosystem

Responsibilities

Qualification

Required

Benefits

Company

Cssmerge

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