Channels Operations Manager, Managed Services

Preferred

• Ability to develop trust-based with cross-functional internal stakeholders, driving alignment and results without direct authority.
• Experience managing channel ecosystems at scale, with a strong understanding of the MSP business model and go-to-market motion.
• Strategic mindset with the ability to develop a GTM playbook in line with organizational objectives, then operationalize it across teams.
• Strong analytical instincts—able to deconstruct complex problems, leverage data to drive decisions, and translate insights into partner-facing and executive-ready recommendations.
• Aptitude to identify growth opportunities within the managed services route to market and build programs that capture them.
• Solid experience with Salesforce and Tableau; comfort working with pipeline data and partner performance metrics.
• Excellent communication and executive presence—comfortable presenting to senior leaders, facilitating partner executive sessions, and driving cross-functional alignment.
• The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.