Senior Manager, QMS at Crusoe · LumiJobs

Responsibilities

Our Senior QMS Manager, Manufacturing is responsible for establishing, implementing, maintaining, and continuously improving Crusoe's Quality Management System (QMS) across all manufacturing and operational facilities. Owning the enterprise QMS framework, this role ensures quality processes, controls, records, procedures, and compliance activities are effectively executed and scaled across the organization.
Reporting into our Director of Quality, the QMS Manager partners closely with Product Quality, Supplier Quality, Manufacturing Quality, Engineering, Operations, Supply Chain, and EHS to transition the organization from site-specific, paper-focused processes to a data-driven, risk-based, and preventive Quality Operating System. From leading internal and external audits to governing CAPA/NCR workflows, document control, and new site QMS launches, this role is pivotal in building an agile quality system that enables rapid business growth.
What You'll Be Working On:
QMS Framework & Governance: Own and maintain the overall Quality Management System. Establish QMS policies, standards, and governance mechanisms that bridge operational gaps and scale with manufacturing expansion.
Standards & Regulatory Compliance: Maintain organizational compliance with ISO 9001, customer standards, and applicable regulatory requirements. Monitor evolving standards and translate compliance requirements into practical operational controls.
Audit Program Leadership: Direct the enterprise audit program—including internal, customer, supplier, certification, and regulatory audits. Oversee audit planning, execution, finding closure, and transition the company toward a proactive quality culture.
CAPA & NCR Governance: Own enterprise nonconformance (NCR) and Corrective/Preventive Action (CAPA) processes. Standardize root-cause analysis (RCA), containment, and effectiveness verification while tracking systemic trends to prevent issue recurrence.
Document & Change Control: Manage the Quality Document Management System and change-control governance. Ensure current procedures, specs, and records are accessible at points of use and prevent the use of obsolete documentation.
Quality Records & Systems Integration: Establish quality record data governance. Partner with IT/Business Systems to integrate QMS data across ERP, MES, and inspection tools to drive enterprise-wide quality visibility.
Quality Metrics & Management Reviews: Establish cross-site quality dashboards tracking NCR/CAPA aging, audit findings, COPQ, and training compliance. Lead periodic Quality Management Reviews with executive leadership to convert quality data into strategic decisions.
Training & Quality Culture: Define role-based QMS training requirements, maintain competency records, and deploy quality awareness initiatives that foster a culture of accountability and continuous improvement.
Continuous Improvement & Process Maturity: Eliminate non-value-added quality steps, lead Lean Six Sigma projects, and establish closed-loop feedback between operational performance and QMS enhancements.

Senior Manager, QMS

Responsibilities

Qualification

Preferred

Benefits

Company

Crusoe

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