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Acentria· Posted Aug 19, 2026

Commercial Lines Manager

Miamifull timeOn Site

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Commercial Lines Manager at Acentria · LumiJobs

senior

H1B: no

Acentria Oversee day-to-day operations of the commercial insurance team at Acentria, ensuring effective client servicing and driving revenue growth. Provide leadership, mentor staff, and collaborate with sales teams to grow and retain the commercial book of business.

Responsibilities

Supervise, mentor, and develop a team of commercial lines account managers and support staff
Conduct performance evaluations, coaching, and training to ensure professional growth
Establish clear performance expectations and accountability metrics
Lead team meetings and foster a collaborative, high-performance culture
Oversee servicing of commercial accounts to ensure accuracy, timeliness, and quality
Manage complex or high-value client relationships
Partner with producers/sales teams to onboard new clients and ensure smooth transitions
Monitor retention strategies and implement improvements to enhance client satisfaction
Ensure compliance with insurance regulations, carrier guidelines, and internal policies
Optimize workflows, procedures, and systems to improve efficiency
Review and approve policies, endorsements, renewals, and coverage placements
Analyze production reports, service metrics, and team workloads

Qualification

Stay informed on market trendsAnalytical and problem-solving skillsProfessional designations such as CIC

Required

Stay informed on market trends, carrier appetite, and underwriting changes
Ensure adherence to all regulatory requirements and licensing standards
Maintain documentation and audit readiness
Identify operational risks and implement mitigation strategies
Strong leadership and team development skills
Excellent communication and client relationship management abilities
Deep knowledge of commercial insurance products and coverages
Analytical and problem-solving skills
High attention to detail and organizational skills
Proficiency with agency management systems (EPIC) and Microsoft Office Suite
5–10+ years of commercial insurance experience
Prior leadership or supervisory experience required

Preferred

Professional designations such as CIC, CPCU, or ARM

Benefits

Dental
Vision
401(k)
PTO
Life Insurance

Company

Acentria

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Source: greenhouse

Active within the past hour

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Must-Have Skills for This Role

Commercial insurance productsEPIC agency management systemMicrosoft Office Suite

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