Bdainc National Account Director at BDA responsible for overseeing national and global client relationships and leading a high-performing account team. Drives revenue growth, client satisfaction, and strategic account planning.
Responsibilities
Client & Account Leadership
Serve as the senior relationship owner for key enterprise accounts, building and maintaining trusted, long-term partnerships at the C-suite level.
Lead strategic business reviews (QBRs/ABRs) and proactively present new opportunities, solutions, and creative merchandise concepts that align with client brand objectives.
Drive account growth through upselling, cross-selling, and identifying new business opportunities.
Monitor client satisfaction, resolve escalations quickly, and ensure retention through exceptional service delivery.
Strategic Planning & Financial Oversight
Develop and execute multi-year strategic account plans in collaboration with the Director of Client Services.
Set revenue and margin goals for assigned accounts and account team, managing collective portfolios exceeding $10M.
Prepare and maintain an actionable strategic account plan using the OST model (Objective, Strategy, Tactics) for all assigned accounts focused on quarterly budget attainment (profit and margin results).
Review and analyze financial performance, including revenue, gross margins, operating expenses, and client profitability, making data-driven recommendations.
Partner with Finance to monitor budgets, forecasts, and operating expenses (OpEx).
Achieve and exceed annual sales targets while maintaining healthy margins.
Qualification
Bachelor’s degree in MarketingExceptional communicationWillingness to travel approximately 50%Key Competencies
Required
Bachelor’s degree in Marketing, Business, Communications, or related field.
7+ years of senior-level enterprise account management or business development experience; promotional merchandise experience preferred.
Minimum 4+ years’ direct sales management experience with proven success in leading high-performing teams.
Demonstrated success in driving account growth, increasing sales, and meeting revenue/margin goals.
Strong financial acumen with the ability to analyze budgets, margins, and profitability.
Exceptional communication, negotiation, and presentation skills, including with C-suite executives.
High-level proficiency in Microsoft Office Suite and CRM platforms (Salesforce preferred).
Willingness to travel approximately 50%.
Key Competencies
Strategic relationship building and consultative selling
Creative problem-solving and innovative merchandising concepts
