Oracle Cloud HCM HR HelpDesk Specialist

Arlington, VAfull time

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On Site

$100k–$203k

H1B: no

Accenture Federal Services Oracle Cloud HCM HR HelpDesk Specialist at Accenture Federal Services responsible for designing and configuring the Oracle Cloud HCM HR HelpDesk module for federal clients. Conducts requirements analysis, testing, and serves as liaison between client and development team.

Responsibilities

Gather and evaluate client requirements identify gaps between existing system capabilities and client needs Conduct Conference Room Pilots (CRPs) to demonstrate system functionality and gather feedback
Assess requirements for fit-gap analysis Develop comprehensive test conditions and scenarios to ensure system functionality aligns with client expectations
Create functional design documents to guide the development team
Design and configure the Oracle Cloud HCM HR HelpDesk module to meet specific requirements
Assist with mapping legacy fields to Oracle HCM Cloud for conversion.
Execute unit testing to validate system configuration
Serve as a liaison between the client and development team, ensuring clear and effective communication
Provide support and insights during the development phase to ensure accurate implementation Triage test defects and provide timely resolutions
Support training activities for end users and stakeholders US Citizenship Required.
Here’s what you need:
Exposure to Oracle Cloud HCM HR HelpDesk, particularly in federal government environments, Familiarity with reviewing requirements, designing solutions, and drafting functional design documents for RICEFW (Reports, Integrations, Conversions, Extensions, Forms, and Workflows) Hands-on experience with system configuration, test execution, and defect triage
Willingness to upskill and pursue certification in Oracle HCM Cloud modules