Lead proactive workforce planning strategies to anticipate and mitigate demand volatility through advanced forecasting and predictive analytics

Identify, evaluate, and activate short-term levers (e.g., overtime, flexible staffing, real-time schedule adjustments) and long-term levers (e.g., hiring strategies, capacity expansion, process redesign) to optimize workforce utilization

Develop and improve forecasting models that detect demand fluctuations early and support data-driven decision-making

Ensure workforce decisions consistently protect and enhance customer experience by maintaining service levels and minimizing disruptions

Provide strategic recommendations to leadership on headcount planning, resource allocation, and scenario modeling

Mentor and develop Workforce Specialists on forecasting techniques, lever management, and proactive planning practices

Drive continuous improvement initiatives to improve forecast accuracy, reduce the impact of volatility, and strengthen operational resilience

Manage cross-functional projects related to workforce systems, analytics tools, and process standardization

Sr. Business Analyst (Starlink)

Responsibilities

Qualification

Required

Preferred

Benefits

Company

SpaceX

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