Axon is a global leader in public safety technology, dedicated to protecting life and making communities safer. We are seeking a Technical Program Manager to lead the delivery of complex, enterprise-grade SaaS solutions that empower our customers to manage information effectively.

As a Technical Program Manager at Axon, you will play a pivotal role in aligning technical solutions with customer needs, ensuring seamless deployment, and enhancing our product impact. This role requires a proactive leader who thrives in dynamic environments, champions cross-team collaboration, and drives meaningful change. If you are passionate about technology, possess excellent program management skills, and seek a purpose-driven career, this is the role for you.

Location: Hybrid Onsite - US-based Axon hub sites (Atlanta, Boston, Scottsdale, Seattle)

Reports to: Director, Program Management

Lead complex, enterprise SaaS product deployments, ensuring milestones are met and deliverables align with customer expectations and revenue recognition guidelines.

Manage multiple medium to large-sized projects with a focus on timelines, scope, and budget control.

Collaborate with product and engineering teams to define program requirements, ensuring compliance with national and state standards.

Engage with customer, sales, product, and software services leaders to define project vision, scope, and delivery timelines.

Support program planning activities through effective work estimation processes.

Oversee program-level change management activities, working closely with client partners and internal stakeholders.

Develop comprehensive documentation to support customer acceptance and revenue recognition.

Act as the primary facilitator for project team members and stakeholders, ensuring effective communication and coordination across teams.

Sr Technical Program Manager, Software Deployments

Responsibilities

Qualification

Required

Benefits

Company

Axon

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