MS Dynamics Developer

Washington, DCfull time

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On Site

mid

$79k–$160k

H1B: no

Accenture Federal Services The MS Dynamics Developer designs, develops, customizes, and supports Microsoft Dynamics 365 (Customer Service) solutions. This role involves collaborating with stakeholders to deliver scalable, high-quality enterprise solutions and supporting the full development lifecycle.

Responsibilities

Design, develop, and implement customizations, plugins, workflows, and integrations within Microsoft Dynamics 365 (Customer Service)
Configure Dynamics modules to meet business requirements, including entity creation, form design, views, business rules, and automated processes
Integrate Dynamics 365 with other enterprise systems using APIs, web services, and middleware (e.g., Azure Logic Apps, Power Automate)
Collaborate with business analysts and stakeholders to gather requirements and translate them into detailed technical specifications and solutions
Conduct unit testing, support user acceptance testing (UAT), and manage deployment of customizations and updates
Provide ongoing support, troubleshooting, and maintenance for Dynamics 365 solutions, including performance tuning and issue resolution
Create and maintain high‐quality technical documentation for customizations, integrations, and operational processes
Ensure solutions adhere to Microsoft best practices, compliance requirements, and established security standards

Qualification

Experience with Dynamics 365 APIsStrong analyticalBachelor’s degree in Computer Science

Required

Minimum 3 years of hands‐on experience with Microsoft Dynamics 365 (Customer Service)
Proficiency in Dynamics 365 customization, configuration, and development (JavaScript, C#, .NET, Power Platform)
Experience with Dynamics 365 APIs, web services, and enterprise integration tools
Familiarity with Microsoft Dataverse and Power Platform (Power Apps, Power Automate)
Strong analytical, troubleshooting, and problem‐solving skills
Excellent communication skills with the ability to collaborate effectively with technical and business partners

Preferred

Bachelor’s degree in Computer Science, Information Systems, or a related field
Experience with Azure services (Logic Apps, Azure Functions, etc.)
Microsoft Dynamics 365 or Power Platform certifications
Experience with data migration and ETL tools and processes
Knowledge of DevOps practices and CI/CD tools that support Dynamics 365 deployments
Experience working in Agile/Scrum environments
Prior experience supporting CRM optimization and service delivery improvements with client stakeholders
Experience implementing or supporting CRM systems within a federal agency environment

Company

Accenture Federal Services

View company page

10000+ employees

Consulting

Founded 1989

Source: greenhouse

Active within the past hour

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