This is a strategic relationship management role focused on growing and retaining revenue within existing enterprise accounts.

You’ll be responsible for identifying and unlocking new opportunities within some of the world’s top brands—selling into new teams, divisions, and use cases—while also owning the commercial health of your book of business. This is a proactive, consultative sales motion focused on driving meaningful revenue growth within your book of business.

You’ll partner closely with Customer Success and leadership to align expansion with renewal strategy, while independently building relationships, generating pipeline, and closing expansion and renewal deals across complex organizations.

Own the full expansion cycle: create pipeline → close → expand→ renew within existing enterprise accounts

Proactively source new opportunities across business units, teams, and geographies

Build and execute strategic account plans grounded in org mapping, whitespace analysis, and clear growth hypotheses

Multithread across marketing, design, product, and executive stakeholders to increase deal size and account penetration

Own commercial outcomes for assigned accounts, including expansion, retention, risk identification, and forecasting

Partner closely with Customer Success to align expansion with renewal strategy and long-term account growth

Lead consultative, value-driven sales cycles tied to measurable business outcomes

Run compelling demos, pilots, and POCs that validate new use cases and accelerate adoption

Navigate complex enterprise procurement, legal, and stakeholder environments

Enterprise Relationship Manager

Responsibilities

Qualification

Required

Benefits

Company

Ceros

More roles at Ceros