San Franciscofull timeRemotesenior$182k–$230kH1B: no
Cssmerge The Safety Operations Lead at Atoms owns the operational safety discipline, managing incident response, event triage, investigations, and training for safety drivers and autonomous vehicle operations. This hands-on role involves writing processes and leading investigations to scale safety systems.
Responsibilities
Our safety practice is not a document exercise — it is an operating discipline that has to run at the speed of the fleet. This role owns that discipline. You will stand up and run the operational safety machinery: how we manage incidents, how we train and qualify the people in and around our vehicles, how field events get triaged and routed, and how investigations turn into engineering change. Today these functions exist on a smaller scale. Your job is to make them a coherent system that scales as we add vehicles, routes, and customers.
This is a hands-on role. You will write the next version of most of these processes yourself, run the first dozen investigations yourself, and only then hire against the parts that need scale.
Incident management. Own the end-to-end response process: detection, notification, severity classification, on-scene coordination, containment decisions, root cause investigation, corrective action, and closure. Recommend who should have the authority to hold operations and under what conditions, and make sure that authority is real.
Event triage. Build the pipeline that turns raw field telemetry, disengagements, operator reports, and near-miss data into a ranked, actionable queue. Set the taxonomy and severity model. Own the triage rate, the backlog, and the time-to-disposition — and make those numbers visible to engineering and leadership.
Investigations. Lead investigations of collisions, disengagements, and anomalous behavior. Drive them to a defensible causal account, not a narrative. Track corrective actions through to verified closure.
Training and qualification. Design the training and recurrent-qualification program for safety drivers, autonomous vehicle operators, and remote support staff. Own the curriculum, the practical evaluation, and the qualification records.
Qualification
8+ years in safety operationsData-driven by defaultThe disposition this work requiresWillingness to be on-site and on-callExposure to safety management systems
Required
8+ years in safety operations, fleet safety, transportation safety, or operational risk in a safety-critical domain — commercial trucking, autonomous vehicles, rail, aviation, or industrial operations. Direct AV or commercial fleet experience is a strong plus but not a hard requirement.
Demonstrated experience leading real incident investigations to root cause and driving corrective actions to closure. We will ask you to walk through specific investigations in detail.
Fluency with structured investigation and risk methods — root cause analysis, causal factor charting, human factors analysis, hazard identification — and the judgment to know which one a given event actually warrants.
Safety data and reporting. Own the operational safety metrics set and the reporting cadence, and make sure our internal records can withstand outside scrutiny.
Feedback into engineering. Be the channel that carries field reality into the product. Partner with the Head of Safety so that operational evidence feeds hazard analysis and change assessment rather than sitting in a separate system.
What success looks like
First 45 days: Incident response process documented, socialized, and exercised at least once in a tabletop. Event taxonomy and severity model in place with the current event backlog classified against it. A clear-eyed written assessment of where our operational safety practice is weakest.
First 3 months: Triage running on a predictable cadence with published metrics. Investigation process producing written reports with tracked corrective actions. Training program rebuilt with documented qualification records for every person on duty. You have identified the AI-native tooling that will scale this work.
First 12 months: The system runs without you personally in every loop. That tooling is implemented and in daily use. You know what the next hire needs to be and why.
Experience designing training for operational staff, including practical evaluation and qualification decisions.
Data-driven by default. You are comfortable working directly with event data: querying it, building your own views, and forming a defensible position from it. SQL and basic scripting are expected; you should not need an analyst to tell you what the fleet is doing.
Working knowledge of the US vehicle regulatory environment, — AV-specific reporting such as the NHTSA Standing General Order, FMCSA regulations, hours of service. Familiarity with SAE J3016 levels and ODD concepts.
The disposition this work requires: calm under a live incident, rigorous when it would be easier to be reassuring, and willing to be the person who says stop.
Willingness to be on-site and on-call. Incidents do not respect business hours.
Preferred
Experience at an AV developer or an operator running AV pilots on public roads.
Experience building a safety function from a near-blank slate rather than inheriting a mature one.
Exposure to safety management systems, safety case development, or aviation-style safety assurance practice.
Experience preparing safety material for regulators or insurers.