Snowflake Solutions Architect for Snowflake Observe business unit responsible for designing scalable observability architectures. Collaborate with Implementation Engineers to ensure successful enterprise deployments.
Responsibilities
Take an active role in technical discovery on SA-attached engagements, working in tandem with the Implementation Engineer to assess existing telemetry, infrastructure, data volumes, tooling landscape, and operational requirements
Design end-to-end observability architectures on Observe, covering telemetry ingestion, pipeline topology, data modeling, enrichment and normalization strategies, alerting design, and long-term retention
Define the implementation approach and architecture blueprint that Implementation Engineering teams execute against
Validate that proposed configurations, pipelines, and data models will meet production-scale requirements before execution begins
Advise customers on OpenTelemetry adoption strategies
Have an active role in the architecture and planning phases of enterprise engagements, working in tandem with the IE from kickoff through handoff to dedicated IE team(s)
Produce clear, high-quality handoff artifacts (e.g. reference architectures, design decision records, implementation plans, and configuration standards)
Remain available to Implementation teams during execution for architectural blockers, scope changes, or decisions requiring architectural judgment
Conduct formal go-live architecture reviews to validate that the implemented solution matches the designed architecture and is production-ready
Design the target architecture and phased cutover strategy for complex migrations from existing observability platforms (e.g., Splunk, ELK, Datadog, Dynatrace, New Relic) onto Observe, minimizing disruption to production operations
Identify architectural gaps, data quality risks, and technical debt in existing environments; design clean, scalable replacements where appropriate
Partner with the Director of Implementation Engineering to develop and own internal reference architectures, design documents, runbooks, and implementation standards
Qualification
Background in SREExperience authoring internal standardsKEY PERFORMANCE INDICATORS
Preferred
Background in SRE, platform engineering, or DevOps with firsthand experience operating production observability at scale
Experience authoring internal standards, reference architectures, and enablement content for post-sales or pre-sales teams
Experience building or maintaining demo or lab environments for internal field teams
Familiarity with Kubernetes-native observability patterns and cloud-native monitoring tooling
Experience working in or alongside professional services organizations
