ServiceNow Business Analyst (SPM)

Springfield, VAfull timeOn Site

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entry

$116k–$137k

H1B: no

Accenturefederalservices ServiceNow Business Analyst at Accenture Federal Services analyzes and designs business processes and collaborates with users to define product requirements. Supports process redesign and organizational change management.

Responsibilities

Accenture Federal Services has an immediate hiring need for a ServiceNow Business Analyst. In this role, you will analyze and design new business processes, monitoring and providing feedback on process performance. Collaborate with business users to identify and define detailed product requirements and use cases. Facilitate process redesign, serving as a liaison to the business community while advising on all change aspects.
Developing business processes, gathering requirements and developing stories
Provide process flow and other required system documentation
Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution
Assist in quality management reviews and ensures that all business and design requirements are met
May also assist and sometimes lead test plan development and execution
Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution
Develop and implement test plans for users through SDLC
Here's what you need:
2 years of experience with ServiceNow
Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
Experience working with stakeholders and development team(s) to deliver solutions

Qualification

2 years of experience with ServiceNowTraining in ServiceNow FundamentalsSecurity ClearanceAs required by local law$116

Required

2 years of experience with ServiceNow
Experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
Experience working with stakeholders and development team(s) to deliver solutions
An active Top Secret security clearance with SCI eligibility is required and must be able to obtain a polygraph

Preferred

Training in ServiceNow Fundamentals
ServiceNow Certified System Administrator (CSA)
Training or experience in Agile Fundamentals
Security Clearance:
An active Top Secret security clearance with SCI eligibility is required and must be able to obtain a polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
$116,000—$137,300 USD