Customer Success Manager, Advertising (Retail Search)

United Statesfull timeRemote

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mid

$122k–$140k

H1B: no

Commerceiq The Customer Success Manager at CommerceIQ manages and executes retail media search advertising campaigns for enterprise clients. This role focuses on planning, executing, and optimizing paid search campaigns on platforms like Amazon and Walmart to drive profitable revenue growth.

Responsibilities

Fueled by our customer and business growth, we’re seeking Customer Success Managers (CSMs) specializing in Retail Media Search Advertising (Retail Search) to manage and execute advertising campaigns for our enterprise clients.
The goal of CSMs at CommerceIQ is to help our customers achieve profitable revenue growth using our platform by managing their advertising budgets across platforms such as Amazon, Walmart, and others. You’ll play a hands-on role in planning, executing, and optimizing paid search campaigns while continuously identifying opportunities for growth and improvement.
This is a results-driven role requiring expertise in eCommerce advertising, strong analytical skills, and a proactive approach to campaign management.
This is a remote role in the U.S. with a strong preference given to candidates in the St. Louis, MO area.
Manage end-to-end execution of retail media search advertising campaigns on platforms such as Amazon, Walmart, and other marketplaces.
Understand customer needs, to then plan, organize and manage all phases of a joint success plan, then focus on how we use our product to help customers meet those needs.
Move the needle with respect to the client’s KPIs and continuously showcase the value of CommerceIQ’s platform throughout the engagement period.
Analyze campaign performance data to identify trends, insights, and actionable recommendations.
Be an expert on the CommerceIQ platform and partner with internal teams, including Product and Engineering, to leverage CommerceIQ’s platform capabilities effectively.
Collaborate with our internal teams to shape new features
What You’ll Bring:
Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field

Qualification

Bachelor's degreeProject management experience

Required

Bachelor's degree, preferably in Business, Marketing, Communication, Economics or related field
5+ total years of professional work experience
3+ years experience in media and advertising engagement in a consulting/agency role
Experience managing Ecommerce marketing budgets on Amazon, Walmart, Kroger, Instacart
Experience managing Amazon search marketing budgets in the multi-million dollar range
Analytical approach to problem-solving with advanced Excel skills
Project management experience