Deskside Support Specialist

Albion, IN, United Statesfull timeOn Site

H1B: yes

BoschGroup The Deskside Support Specialist at BoschGroup provides first- and second-level support for end-user hardware, software, and network connectivity in a manufacturing environment. The role requires on-site daily support and immediate response to production-impacting issues 24/7.

Responsibilities

This is a full-time on-site position requiring daily support of manufacturing operations and production-floor technology. Additionally, the role requires immediate response to production-impacting issues 24/7.
Associate degree in Information Technology, Computer Science, or a related technical field, or an equivalent combination of education and relevant experience.
Minimum of two years of hands-on desktop, deskside, or technical support experience.
Experience troubleshooting Windows operating systems, computer hardware, printers, and peripherals.
Ability to work full time on-site and provide support in an industrial or manufacturing environment.

Qualification

Experience with device imagingIndefinite UEqual Opportunity Employer*Bosch adheres to Federal

Required

Associate degree in Information Technology, Computer Science, or related technical field or equivalent experience
Minimum of two years of hands-on desktop, deskside, or technical support experience
Experience troubleshooting Windows operating systems, computer hardware, printers, and peripherals
Ability to work full time on-site in an industrial or manufacturing environment

Preferred

Bachelor’s degree in Information Technology or a related field.
Industry certifications such as CompTIA A+, Microsoft, or equivalent.
Experience with device imaging, endpoint management, and enterprise IT service management tools.
Experience supporting manufacturing-floor technology and production operations.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
Equal Opportunity Employer, including disability / veterans
*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.

Company

BoschGroup

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Source: smartrecruiters

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