Solutions Architect

United Statesfull timeRemote

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senior

$115k–$153k

H1B: yes

Smartsheet The Solutions Architect at Smartsheet designs, builds, tests, and deploys custom software solutions leveraging Smartsheet and third-party APIs. This role focuses on creating AI-powered workflows and automations to solve complex customer problems.

Responsibilities

Develop, build, test and deploy custom software solutions leveraging a wide array of Smartsheet product & third party APIs
Design and build AI-powered workflows and automations — leveraging LLMs, AI agents, and Smartsheet’s native AI capabilities — to solve customer problems that traditional configuration can’t
Leverage AI coding assistants such as Claude Code to accelerate custom development, prototyping, and solution delivery across customer engagements
Evaluate emerging AI tools and techniques and apply them to accelerate time-to-value for customers
Lead technical consulting engagements that require custom software development by leading design sessions, defining technical requirements, and validating solution architecture against product best practices
Design and document technical solutions aligned with client business objectives
Partner directly with customer teams throughout an engagement, embedding deeply enough in their workflows to translate real-world pain points into working solutions quickly
Rapidly prototype and iterate on solutions in close collaboration with customers, refining scope and design based on hands-on feedback rather than waiting for formal review cycles
Own solutions end-to-end — from initial discovery through deployment, adoption, and ongoing refinement in production
Build reusable components, frameworks, and accelerators that can be extended and redeployed across future customer engagements
Serve as the Smartsheet subject matter expert (SME) on Smartsheet product capabilities and AI-powered extensibility scenarios that leverage the API
Manage all aspects of technical projects, including, but not limited to, the schedule, deliverables, deadlines and client relationships

Qualification

Full-stack development skillsStrong communication skills (writtenCustomer facing experience

Required

3 years relevant work experience or equivalent combination of relevant work experience and education
Working experience with two or more of our primary languages (.Net, NodeJS, Python, Java, Ruby)
Full-stack development skills, with the ability to independently design, build, and ship production-quality applications — not just configure existing tools
Familiarity with AI/LLM technologies and experience integrating them into applications via APIs
Working knowledge of prompt engineering and AI agent design patterns, with curiosity for applying AI to solve real business problems
Hands-on experience with AI-assisted development tools such as Claude Code, with comfort integrating them into a daily engineering workflow
Willing to travel periodically (up to 15%) based on customer and business need
Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
Proven ability to drive projects from concept through completion with minimal guidance
Customer facing experience
Comfort operating with high autonomy in ambiguous, fast-changing environments where requirements evolve in real time
A strong bias toward ownership — treating customer problems as your own and staying engaged through to a successful outcome