Spacex Surveillance Operator responsible for real-time monitoring of camera systems, responding to security alerts, and dispatching personnel. This role ensures situational awareness and timely incident response across the facility.
Responsibilities
Active Camera Monitoring: Continuously monitor multiple live camera feeds to detect suspicious activity, safety hazards, or security breaches in real time
Alarm Alert Clearing: Receive, assess, verify, and clear security alarms according to established protocols while maintaining accurate records of all events
Dispatching: Coordinate and dispatch security officers, maintenance teams, emergency services, or other responders as needed using radio, phone or dispatch systems
Incident Command: Assume incident command for security events until relieved by higher authority; provide clear direction, gather critical information and coordinate response efforts
Document all incidents, alarms, dispatches and actions taken in the incident management system with accuracy and attention to detail
Maintain constant communication with field teams, supervisors and other departments
Identify and report system malfunctions, camera outages, or technical issues to the appropriate support team
Follow all standard operating procedures, post orders and emergency response protocols
Maintain confidentiality and professionalism at all times while handling sensitive security information
Qualification
Computer based proficiencyADDITIONAL REQUIREMENTS
Required
High school diploma or equivalency certification
2+ years of experience in security monitoring, CCTV operations, or dispatching
Preferred
Excellent visual attention to detail and ability to monitor multiple screens simultaneously for extended periods
Strong decision-making and critical thinking skills under pressure
Excellent oral and written communication skills
History of critical incident handling experience
Computer based proficiency, including security monitoring software, MS Office and dispatch systems
Strong organizational and multitasking abilities
Working knowledge of security principles, alarm systems and incident command practices
