Project Leadership & Client Partnership

Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.

Manage integration and data projects end-to-end; ensure timely and high-quality delivery.

Translate complex technical concepts into actionable, client-friendly guidance.

Build strong, trust-based client relationships rooted in clarity, reliability, and service excellence.

Technical Execution & Integration Work

Implement and maintain data imports, exports, and system integrations using Absorb’s technical toolset.

Support and deploy advanced integrations including RESTful APIs, Single Sign On, CRM/HRIS connections, and turnkey integration packages.

Troubleshoot and resolve data challenges; advise clients on best practices in modeling, validation, governance, and integration design.

Contribute technical expertise to BI and analytics conversations, helping clients understand how to structure or leverage their learning data.

Team Contribution & Continuous Improvement

Mentor and support Technical Services Specialist I team members through knowledge-sharing, best practices, and technical guidance.

Technical Services Specialist

Responsibilities