Sila Commercial HVAC Service Technician at Jackson Comfort diagnoses, services, repairs, and maintains commercial heating and cooling systems. Responsible for troubleshooting, preventive maintenance, and customer communication.
Responsibilities
Diagnose, service, repair, and maintain commercial heating and cooling systems.
Work on packaged rooftop units, split systems, chillers, heat pumps, boilers, and related commercial equipment.
Perform preventive maintenance, inspections, system testing, and operational evaluations.
Troubleshoot electrical, mechanical, refrigeration, airflow, hydronic, and control-system issues.
Clearly explain findings, recommended repairs, and next steps to customers.
Obtain customer authorization before performing additional work.
Collect payment on-site when appropriate.
Open and close jobs accurately within the electronic scheduling system.
Document arrival times, work performed, job completion, follow-up needs, and detailed service summaries.
Communicate parts, equipment, scheduling, and return-trip needs promptly to the office.
Maintain clean, organized, and professional vehicles and jobsites.
Take responsibility for assigned trucks, diagnostic tools, equipment, uniforms, and inventory.
Qualification
Previous commercial HVAC serviceExperience with packaged rooftop unitsKnowledge of refrigerationAbility to read wiring diagramsProfessional appearance and demeanorAbility to provide clearStrong judgment
Required
Previous commercial HVAC service, maintenance, and repair experience.
Experience with packaged rooftop units, split systems, chillers, heat pumps, boilers, and related commercial systems.
Strong diagnostic and troubleshooting skills.
Knowledge of refrigeration, electrical, airflow, hydronic, combustion, and control systems.
Ability to independently manage service calls from diagnosis through completion.
Ability to read wiring diagrams, equipment specifications, and technical documentation.
Strong communication and customer service skills.
Professional appearance and demeanor.
Ability to provide clear, complete, and timely service documentation.
Willingness and ability to train apprentices and less-experienced technicians.
Strong judgment, self-control, and respect for customer and company confidentiality.
Ability to accept and apply constructive feedback.
