Ayahealthcare Account Manager, Specialty Lines at Aya Healthcare responsible for managing and growing small healthcare facility accounts. Focus on driving staffing demand and building long-term client relationships.
Responsibilities
Manage and grow a group of small accounts by building strong relationships, spotting opportunities to expand services, and driving thoughtful upsell and cross-sell conversations
Proactively cold call dormant and inactive accounts to reintroduce our services, uncover new opportunities, and win back business
Cultivate and maintain valuable relationships with current clients
Reach out to prospective and existing facilities by phone, email, and in person to drive utilization of existing contracts and secure active staffing requisitions
Manage a high volume of activity in a fast paced environment while maintaining urgency and follow through
Ensure the satisfaction of our client facilities through proactively meeting their staffing needs
Persistently generate client leads through strategic planning and referrals
Ability to work in a fast-paced environment and maintain a sense of urgency
Negotiate contracts with healthcare facilities resulting in mutually beneficial terms
Take initiative in professional development and continuously look for ways to improve performance and results
Qualification
Self-motivated and achieve goalsOutside the box thinkers
Required
Bachelor's Degree (direct industry experience can be substituted)
Proven success in a metrics driven environment
Client centered mentality and passion for customer service
Ability to relate to a variety of people and sustain meaningful relationships
Ability to anticipate client needs and take initiative to satisfy them
Strong motivation to achieve results and meet goals
Ability to work in fast-paced environment and maintain a sense of urgency
Self-motivated and achieve goals
Obsessed with creating great experiences for our clients