SpaceX The Ground Network Specialist (Starlink) at SpaceX deploys, troubleshoots, and repairs Starlink ground hardware globally. This role involves diagnosing fiber optic circuit failures and improving training documentation.
Responsibilities
Deploy, troubleshoot, and repair Starlink ground hardware as part of a close-knit team of exceptional engineers and specialists
Travel internationally and domestically to resolve hardware issues affecting Starlink user service
Diagnose failures within fiber optic circuits and execute repairs to bring system back to full operation
Investigate and resolve issues with onsite commercial network and routing hardware
Improve existing, and create new, training documentation for continuous improvement of team skills
Qualification
Meticulous attention to detailAbility to readExperience working with fiber optics
Required
High school diploma or equivalency certificate
2+ years of experience as a mechanic or technician in an engineering field (e.g. telecom, internet service provider, etc.)
Preferred
Strong knowledge of standard computer skills: MS Office, Visio, and web applications
Meticulous attention to detail, standards, and documentation
Ability to read, understand, and follow electrical/mechanical drawings and schematics
Experience in cell tower and site construction or maintenance
Experience with low earth orbit tracking antennas, stabilizers, or VSAT antennas
Experience working with fiber optics; network and telephony installation; and/or AV installation, test, troubleshooting, and repair; using fiber optic test equipment (OTDR, OLS, OPM, VFL)