The Field Engineer’s primary role is to serve as a technical advisor and champion for CodeRabbit customers. In this function, you will play a crucial role in the customers’ pre-sales journey by partnering with Sales, Product, Engineering and Customer Success teams to help customers appreciate the value of CodeRabbit. This is an exciting role for those who are technically curious and passionate about building AI-powered solutions for the SDLC. You will have the opportunity to make a significant impact in an exciting, collaborative and fast-paced company that’s focused on making our customers successful.

Collaborate with Account Executives to understand customer requirements and develop customized technical solutions

Drive compelling demos and impactful Proof of Values (PoVs) to effectively showcase the value of the CodeRabbit platform

Help in responding to security questionnaires

Habitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experience

Stay abreast with industry trends, and emerging technologies in AI-powered development tools and platforms

Contribute towards improvement of internal tools and documentation of playbooks, guides and best practices

Support transition from pre-sales to post-sales to ensure a smooth customer onboarding experience

What you will bring:

2+ years of experience in a customer-facing technical role

Passionate and hands on when it comes to helping customers realize success on the CodeRabbit platform

Strong organizational skills and ability to manage multiple customer needs simultaneously

Commercial Field Engineer - Pre-sales

Responsibilities

Qualification

Required

Preferred

Company

Coderabbit

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