Blitzy Head of Forward Deployed Engineering at Blitzy managing a team of Forward Deployed Software Engineers embedded with customers. Responsible for delivery rigor, customer engagement, and technical escalation.
Responsibilities
You'll manage a team of Forward Deployed Software Engineers while remaining close enough to the technical work to earn credibility with customer engineering teams. You're as comfortable reviewing a pull request or debugging an integration as you are presenting a transformation roadmap to a VP of Engineering. You bring structure and accountability to delivery without sacrificing the speed and adaptability that make Blitzy different.
Team Leadership & Delivery
Lead, mentor, and develop a team of Forward Deployed Software Engineers embedded across customer environments
Set standards for customer engagement, and delivery rigor across all active accounts and engineering quality
Serve as the senior technical escalation point for complex integration or delivery challenges
Balance multiple concurrent engagements, ensuring each is appropriately scoped and resourced
Customer Partnership
Own senior relationships at key accounts, engaging primarily at the VP Engineering and Director level
Participate in architecture reviews, sprint planning, and technical decision-making alongside customer teams
Lead business reviews that translate technical delivery progress into measurable business outcomes
Support pre-sales efforts for new enterprise accounts by bringing delivery credibility to the conversation
Hands-On Technical Contribution
Qualification
Background in AI/ML platformsTechnical thought leadership
Required
Proven experience leading teams in customer-facing, embedded, or professional services engineering environments
Proven experience standing up a delivery framework from scratch
10+ years of progressive software engineering experience, including at least 3 years in a technical leadership capacity
Fluency across the modern enterprise technology stack: cloud infrastructure, APIs, microservices, CI/CD, and AI/ML integration
Demonstrated ability to manage delivery across multiple concurrent enterprise engagements
Strong communication skills — able to engage credibly from engineer to VP, adapting your style to the audience
Experience with IDEs - code-assistant tools within software development workflows
Experience at a high-growth startup or in a Forward Deployed Engineering, embedded consulting, or technical account management role
Background in AI/ML platforms, developer tooling, or enterprise software modernization
Track record of building and scaling small-to-mid-sized technical teams in outcome-driven environments
History of converting delivery excellence into account expansion and long-term partnerships
Technical thought leadership: open source contributions, conference talks, or published writing
Preferred
Experience at a high-growth startup or in a Forward Deployed Engineering, embedded consulting, or technical account management role
Background in AI/ML platforms, developer tooling, or enterprise software modernization
Track record of building and scaling small-to-mid-sized technical teams in outcome-driven environments
History of converting delivery excellence into account expansion and long-term partnerships
Technical thought leadership: open source contributions, conference talks, or published writing
