Simple AI builds AI voice agents that handle real customer conversations over the phone. Our agents help businesses generate revenue and improve customer retention.

We’re hiring a Platform Engineer to build and run the infrastructure behind those conversations. Real-time voice has demanding reliability requirements: latency is immediately noticeable, calls are stateful, and deployments need to happen without interrupting customers.

You’ll work directly with the founders and engineering team to make our platform reliable, scalable, and easy to build on. This is a hands-on engineering role with meaningful ownership over infrastructure architecture and how we ship software.

Build and operate AWS infrastructure using Terraform and Kubernetes, including EKS clusters, networking, IAM, load balancing, and secrets management.

Develop reusable infrastructure modules and consistent development, staging, and production environments.

Build deployment workflows with automated checks, clear deployment visibility, and reliable rollbacks.

Design autoscaling and graceful shutdown behavior for services handling long-running voice conversations.

Improve observability across infrastructure and application services, with useful dashboards, actionable alerts, and clear reliability and latency metrics.

Investigate production issues, improve incident response, and address recurring problems at their source.

Partner with application and AI engineers to deploy new services, improve performance, and manage infrastructure costs.

Make it easier for engineers to provision resources, deploy changes, and debug their services safely.

Infrastructure Engineer

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Simple AI

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