Senior Customer Lead

Required

• Project management and delivery of change and technology transformation within the financial sector; in particular, regulatory-driven initiatives
• Exposure to Risk and Compliance based implementation projects
• Strong understanding of large-scale programme delivery (Agile, DevOps, waterfall) – SCRUM qualifications would be beneficial
• Experience of using agile delivery tools such as JIRA, etc
• Understanding of digital transformation and capable of conveying key concepts and principles to your team and clients at multiple levels of seniority
• Ability to facilitate workshops and eliciting business requirements with minimal supervision
• Understanding of how to operationalise new operating models, technology and processes for the financial services sector
• Prior experience working in consulting firms and /or technology vendors within financial services would be a distinct advantage
• Understanding of financial services regulations (e.g. MIFID II and FRTB. SFTR, EMIR, Dodd Frank, CSDR, etc) would be desirable
• Organised and passionate about building and delivering customer-centric propositions
• Ability to manage multiple stakeholder communities with varying levels of experience
• Ability to lead teams and take full accountability for delivery