Director, Supply Chain Management

Required

• A builder who is comfortable entering an environment where processes and ownership are not fully defined, then turning ambiguity into a clear operating model and an executable plan.
• An experienced hardware and supply chain operator who understands how Engineering, Product, Sales, Manufacturing, Quality, Finance, Legal, and customer teams connect across the product lifecycle.
• A cross-functional leader who can align senior stakeholders, establish decision rights, and drive accountability without waiting for someone else to define ownership.
• A data-driven and analytically rigorous decision-maker who can make sound judgments with incomplete information and maintain urgency through execution.
• A people leader who develops strong teams, builds subject matter expertise, and creates a culture of ownership, transparency, and continuous improvement.
• Drive cross-functional processes and own Supply Chain deliverables for global product certification and market readiness, including certification roadmaps across products and countries, clear readiness gates, coordination with Engineering, Product, Legal, manufacturing partners, test labs, and regulatory bodies, and early mitigation of risks that could affect customer commitments or launches.
• Own and mature the company’s S&OP process by connecting customer demand, Sales forecasts, supply, manufacturing capacity, inventory, and financial objectives into a disciplined operating cadence and trusted view for executive decision-making.
• Build and own the end-to-end global RMA and customer operations model within Supply Chain, covering intake, triage, replacement, repair, warranty management, disposition, customer communication, service levels, escalation paths, and performance metrics, in partnership with Customer, Quality, and Engineering teams.
• Establish the processes, systems, KPIs, dashboards, governance, and operating mechanisms required to scale, including measures for forecast accuracy, supply performance, inventory health, backlog, certification readiness, RMA performance, and execution against plan.
• Lead cross-functional execution with Sales, Product, Engineering, Quality, Finance, Manufacturing, test labs, regulatory bodies, and customer teams. Establish clear decision rights, simplify complex workflows, identify gaps before they become business problems, and drive shared decisions through to completion while retaining Supply Chain ownership of the deliverables.
• What You Will Learn
• Gain broad exposure to the full operating model of a rapidly growing hardware and semiconductor business, from product development and global market readiness through supply planning, manufacturing, delivery, and customer support.