Asana The Technical Consultant at Asana manages complex technical engagements from pre-sales scoping through delivery and handoff. This role designs and implements custom solutions on the Asana platform for strategic enterprise customers.
Responsibilities
Partner with Account Executives and Solutions Engineers during the pre-sales cycle — scoping custom engagements, assessing technical feasibility, and contributing to deal strategy for complex enterprise opportunities
Own the technical strategy for each engagement — from initial scoping and architecture through delivery and handoff
Design and deliver scalable, customized solutions — including AI-augmented workflows — that integrate Asana into complex enterprise ecosystems
Lead post-sales delivery from kickoff through close — owning the project lifecycle, writing and reviewing code, and partnering with Customer Success Managers to ensure customers realize lasting value
Qualification
At Asana
Required
5+ years in customer-facing technical roles (e.g., Solutions Architect, Technical Consultant, Customer Engineer), with a track record of owning complex enterprise engagements end-to-end
3+ years of hands-on programming (Python or Node.js required), with deep fluency in REST APIs, webhooks, and integration architecture
Experience spanning pre-sales and post-sales technical roles — you're as comfortable scoping and pricing a complex engagement alongside an AE as you are heads-down in delivery with a customer engineering team
Demonstrated ability to leverage AI tools — including LLMs, AI coding assistants, and agentic workflows — to accelerate development, enhance solution design, and deliver smarter outcomes for customers
Systems thinker — you architect for scale, anticipate failure modes, and build with both today's constraints and tomorrow's needs in mind
Technically curious and current — you stay ahead of the curve on AI/ML tooling, developer platform trends, and emerging automation patterns, and actively bring that knowledge back to the team
Executive-ready communicator — equally at home in a code editor and a boardroom, with the ability to translate complexity into clarity for any audience
Owner-operator mindset — you don't just deliver; you build the systems, playbooks, and team habits that make delivery repeatable at scale
Proven ability to operate as a solo regional practitioner within a global team — self-directed and independent day-to-day, while staying tightly aligned to centralized standards, ways of working, and team expectations
Build strong working relationships across customer and internal stakeholders throughout each engagement, and influence with clarity and empathy
Familiarity with services partner ecosystems — you know how to assess partner competencies, contribute to selection decisions, and show up as an effective technical stakeholder on engagements where partners are leading delivery
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
