Prompt Business Development Team Lead responsible for coaching and managing BDRs to meet activity and demo goals. Drive team performance and support onboarding while maintaining strong personal prospecting habits.
Responsibilities
Prompt has an industry-leading BDR team. We are looking for a data-focused, highly motivated teammate to help manage the BDR team!
Coach and develop BDRs through regular 1:1s, call reviews, role plays, and real-time feedback to improve prospecting, qualification, objection handling, and demo-setting skills.
Drive team performance against daily, weekly, and monthly activity and demo goals, identifying performance gaps and creating action plans to get the team back on pace.
Lead by example by maintaining strong personal prospecting habits and demonstrating effective calling, messaging, follow-up, and objection-handling techniques.
Monitor team metrics and KPIs, including calls, connects, conversations, demos booked, demos arrived, conversion rates, pipeline generated, and overall quota attainment.
Provide ongoing sales coaching based on individual performance data, call recordings, and observed behaviors.
Support onboarding and ramping of new BDRs by helping facilitate training, role plays, shadowing, systems training, and early-stage performance management.
Reinforce sales processes and best practices, ensuring BDRs consistently follow established workflows, qualification criteria, CRM requirements, and prospecting strategies.
Identify opportunities for process improvement and communicate trends, challenges, and recommendations to BDR leadership.
Create accountability within the team by setting clear expectations, following up on commitments, and addressing performance issues early.
Partner cross-functionally with AEs, Marketing, and Sales Leadership to improve lead quality, handoffs, messaging, and overall sales performance.
Help motivate and engage the team by fostering a positive, competitive, collaborative culture and recognizing strong performance.
