New Business Case Management Specialist - Mandarin Speaking

Addison, TXfull time

Remote

entry

H1B: no

Nationallifeinsurancecompany New Business Case Management Specialist delivers superior customer experience by processing life insurance applications accurately and efficiently. This bilingual Mandarin-speaking role liaises with agents and agencies throughout the application lifecycle.

Responsibilities

Assess medical, nonmedical and financial risk factors for life insurance applications
Determine appropriate rating for life applications
Process applications in workflow management systems
Collaborate within a team
Communicate effectively with agents/agencies via phone, email, and CRM
Serve as primary liaison with producing agents/agencies throughout application lifecycle

Qualification

A college degree is not requiredYou are an excellent communicatorYou are results-oriented

Required

You have 2+ years of professional work experience interacting with customers in life insurance and/or annuity field(s)
You are passionate about working for a company with a cause-driven culture
A college degree is not required, but it is preferred; ultimately, we value high quality skills, experience and a winning attitude as much as an earned degree
Must be able to successfully pass a background check that may include fingerprinting

Preferred

You are detail-oriented and great at multi-tasking in a fast-paced environment
You are an excellent communicator, with empathy and strong listening skills
You are results-oriented, are great with people and not afraid to lead
You are an intuitive problem-solver who thinks critically and creatively to deliver the right solution
You enjoy delighting customers with exceptional service
You exercise sound judgement and independent thinking in decision making, make while balancing the need for collaboration in a team
You have a knack for seeing how things can be done more efficiently and effectively, and are open to continuous improvement and change
You demonstrate a healthy curiosity and passion to continually learn and improve business acumen

Benefits

401(k)
PTO
Equity/RSU
Annual Bonus
Parental Leave
Life Insurance
Flexible Work

Company

Nationallifeinsurancecompany

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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