The User Research team’s mission is to help everybody at Back Market get to know and love our users so that we can create great experiences for them. We gather insights about what users need through a range of qualitative and quantitative techniques and translate them into valuable information for the product and design team.

As an User Research (UX) Apprentice, you will work on the e-commerce experience Back Market provides to its customers, using insights to provide actionable recommendations for improvements, as well as contributing to improve our research processes, tools, and communications. You will also work closely with our business and product teams to ensure a user -centered culture in our problem and solution definition.

YOUR MISSION (IF YOU ACCEPT IT): 🥇

Bring stakeholders (business people), designers, product owners and engineers together to build, maintain, and evolve a robust experience for Back Market’s customers

Listen to business problems and helping craft action plans

Conduct qualitative research to collect insights and build strong recommendations

Launch quantitative studies to discover trends and validate the hypothesis

Work closely with product designers to ensure that your recommendations have the maximum impact

Present the results of your work to the company and make sure that the value of research is understood

Contribute to the development of the UX Research team with your colleagues

YOU ARE IN THE RIGHT PLACE IF: ⭐

You're looking for an apprenticeship

User Research UX Apprentice

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Backmarket

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