Field Hospital Enrollment Specialist (Bilingual Spanish)

Los Angeles Countyfull timeRemote

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entry

$56k–$58k

H1B: no

Pairteam The Field Hospital Enrollment Specialist serves as Pair Team’s on-site presence within hospital emergency departments and inpatient units. This role is responsible for identifying eligible Medi-Cal and Medicare patients, educating them about Enhanced Care Management, and supporting enrollment into Pair Team’s care navigation program.

Responsibilities

Review daily patient census reports and partner with hospital teams to identify and prioritize eligible Medi-Cal and Medicare patients.
Conduct in-person bedside outreach in emergency departments, observation units, triage areas, and inpatient units.
Verify patient eligibility, including active coverage, health plan, and current care management enrollment status.
Educate patients and families about Pair Team’s Enhanced Care Management program.
Enroll eligible and consenting patients before discharge whenever possible.
Document outreach attempts, patient status, attestations, and enrollment activity in Pair Team’s electronic medical record.
Coordinate warm handoffs and communicate pending follow-up needs to Pair Team and hospital partners.
Participate in shift huddles, department check-ins, and hospital workflow meetings as needed.
Build strong working relationships with hospital registration, social work, case management, nursing, and unit leadership.
Escalate census delays, access issues, low referral volume, and other workflow barriers to the appropriate Pair Team leader.

Qualification

Strong organizationProficiency with Google WorkspaceA validBecause We Value YouCompetitive salary

Required

Bilingual fluency in English and Spanish is required.
1+ year of experience in patient outreach, community health, enrollment, patient navigation, care coordination, or a related healthcare setting.
Previous experience working in a hospital, emergency department, inpatient unit, or other clinical environment strongly preferred.
Experience communicating effectively with patients from diverse cultural, socioeconomic, and health backgrounds.
Ability to explain healthcare programs clearly, answer questions, and build trust with patients and families.
Comfort approaching patients in person and working independently within a busy hospital environment.
Strong organization, follow-through, and documentation skills.
Proficiency with Google Workspace, spreadsheets, electronic medical records, and web-based platforms.
A valid, active driver’s license and reliable transportation are required.
Ability to consistently commute to the assigned hospital location.
Because We Value You
Competitive salary: $27-$28/hour + bonus pay

Benefits

Medical
Dental
Vision
401(k)

Company

Pairteam

View company page

Source: greenhouse

Active within the past hour

Remote-friendly

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Field Hospital Enrollment Specialist (Bilingual Spanish) at Pairteam · LumiJobs