Programs and Business Operations Lead

United Statesfull timeRemote

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senior

$168k–$203k

H1B: yes

Airbnb Programs and Business Operations Lead at Airbnb develops and executes strategies to grow Airbnb's success by building tools, frameworks, and partnerships across product and marketing teams. The role requires strong analytical skills and operational rigor in an early-stage environment.

Responsibilities

Develop actionable business analysis - enable functional leads to provide consistent information to their teams and stakeholders
Provide data driven insights quickly and accurately by leveraging tools such as SQL, excel and Tableau
Partner with product and marketing teams to translate business goals into program requirements and go-to-market strategies—speaking their language and earning their trust as a strategic peer
Identify new growth opportunities, design experiments to test hypotheses, and develop plans to scale proven levers
Build tools and equip teams with the relevant data support to tools to make actionable decisions
Create materials to communicate strategy and business performance to key stakeholders
Manage cross-functional workstreams across product, marketing, data science, finance, partnerships, and business operations
10+ years experience in consulting position, or strategy operations role and working across multiple geographies
Ability to prioritize quickly and go deep on execution of new initiatives
Analysis and formulation of plans to address key business priorities or issues
Leadership and ability to influence other stakeholders

Qualification

Background in loyalty programsAbility to thrive in a fast-pacedData drivenComfortable with Excel

Required

Ability to take initiative and deal with uncertainties
Strong appetite for working with the Airbnb community
Ability to manage complex projects and multi-task with excellent organization skills
Deep understanding of supply/demand dynamics, incentive design, and growth levers
Background in loyalty programs, incentive programs, or merchandising strongly preferred
Pays attention to both details and macro-level outcomes
Seasoned internal and external communicator with strong interpersonal skills
Ability to thrive in a fast-paced, dynamic and ever changing startup environment
Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity
Data driven, can do attitude, strategic thinker and passion for new products and solutions.
Comfortable with Excel, SQL
Strong verbal and written communication skills