Porter Account Manager, Client Success at Porter manages diverse healthcare clients and projects, ensuring client satisfaction and project success. The role involves collaborating with cross-functional teams and utilizing project management tools.
Responsibilities
Assist in the management of diverse clients and projects within a healthcare setting.
Work closely with the Customer Success Team to ensure client satisfaction and project success.
Utilize and become proficient in project management tools and processes.
Collaborate with cross-functional teams to deliver high-quality results.
Maintain and update project documentation and spreadsheets.
Qualification
Ability to adapt to a fast-pacedBachelor's Degree preferred
Required
Enthusiastic and eager to leverage your experience in healthcare industry project or account management.
Detail-oriented with strong organizational skills.
Comfortable working with spreadsheets and data analysis (Microsoft Product Suite specifically Excel, PM Tools like SmartSheet)
Ability to adapt to a fast-paced, dynamic start-up environment.
Excellent communication and interpersonal skills.
Bachelor's Degree preferred.
Demonstrated intelligence and a willingness to learn.
Ability to thrive in a collaborative team setting.
Previous experience or coursework related to project management is a plus.
Must have experience working with or for Health Plan Payers in Risk Adjustment or Quality within the healthcare industry
Preferred
Previous experience or coursework related to project management