Games Merchandising Manager

Required

• 5+ years’ experience in a global direct-to-consumer digital or e-commerce business, with knowledge of games monetization and live services.
• Experience using data, analytics and AI-generated insights to inform commercial decisions, optimize customer experiences and drive measurable business outcomes.
• Comfortable partnering with Planning & Finance to translate commercial forecasts into merchandising strategies and adapt those strategies based on changing performance and AI-driven recommendations.
• Customer first mindset, prioritizing customer needs, experience and personalization.
• Process-driven with good attention to detail and a pragmatic approach to problem resolution.
• Strong analytical mindset with the ability to combine financial objectives, customer insights and AI-powered recommendations into clear merchandising actions.
• Demonstrated ability to work collaboratively across different global functions and teams.
• The role requires close collaboration with Planning & Finance, Product, Data Science and global commercial stakeholders to translate financial forecasts into merchandising strategies and continuously optimise Store performance using experimentation, analytics and AI-powered insights.
• Strong interpersonal and time management skills.
• Bachelor's degree in related field or equivalent preferred
• A passion for the games industry and gaming is desired.
• At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.