Veracode Director of IT Platform at Veracode responsible for evolving IT into a cloud-native, AI-forward platform. Leads global IT organization and drives automation, integration, and AI adoption across IT workflows.
Responsibilities
In addition, you will lead and develop a global IT organization across end-user computing, identity and access management, enterprise applications, and infrastructure. This is a highly visible role with the opportunity to redefine IT, accelerate execution, and enable the company’s next phase of growth. You will develop strong leaders, build organizational capability, influence cross-functionally, and lead complex cross-functional initiatives that advance Veracode’s broader business goals.
Shape and execute the strategy to evolve IT into a cloud-native, AI-forward business platform, translating strategy into clear priorities, measurable outcomes, and accountability.
Design and automate end-to-end business workflows to reduce manual work and improve operational efficiency.
Own identity and access management, ensuring secure, automated, and policy-driven access across systems.
Integrate enterprise systems to enable seamless workflows and consistent data across tools.
Drive automation and self-service to reduce ticket volume and enhance the employee experience.
Ensure platform reliability and stability, applying best practices (e.g., SLAs, observability, incident management, and rapid recovery).
Leverage AI to streamline IT operations (e.g., ticket deflection, access recommendations, workflow automation).
Drive adoption of AI across IT and internal workflows, scaling high-impact use cases.
Lead and develop a global IT organization, building strong leaders, coaching managers, setting a high bar for performance, and developing organizational capability and succession.
Partner cross-functionally and maintain stakeholder feedback loops to align IT platform capabilities with business priorities, navigate dependencies, communicate trade-offs, and drive continuous improvement.
Partner with the GRC organization to establish and uphold standards and governance to support scale, security, and compliance.
Qualification
Strategic critical thinking skillsOutstanding Medical“Take What You Need” time off policyBonus Qualifications
Required
Experience as a senior leader with full lifecycle post-sales delivery and service responsibility
Ability to influence and support teams through large strategic and/or vision changes
Demonstrated ability to lead Customer Success teams to great results
Experience working in a matrixed global organization and managing geographically distributed and remote teams
Adept at aligning team members with new or changing customer success strategies.
Strategic critical thinking skills
Experience working with developers or DevOps teams
Developer background or experience with coding
Experience with cybersecurity and/or application security
Outstanding Medical, Dental, and Vision Coverage to meet all your healthcare needs.
Wellness benefits to help you focus on what’s most important.
“Take What You Need” time off policy.
Preferred
Bachelor's degree and a minimum of 8 years of related progressive management experience working in a related field or industry such as high tech, software, or a SaaS
Aptitude or interest in understanding software development, DevSecOps, and application security
Executive level verbal and written communication skills