Deliverability Consultant

Required

• 3+ years of experience in a deliverability-related role.
• Familiarity with MTA service providers (Sparkpost, SendGrid, PMTA, etc).
• Expertise in the intricacies of sending to top-level ISPs and MBPs (Microsoft, Gmail, VMG).
• Experience troubleshooting sending to APAC and EMEA regions a plus.
• Strong understanding of email authentication (SPF, DKIM, DMARC, ARC, BIMI, etc), SMTP protocol, and industry best practices.
• Direct experience onboarding new clients (including IP and domain warmups).
• Autonomous in day-to-day work, with the ability to identify the next prioritised task.
• Ability to interpret high-level data on behalf of non-technical marketers and communicate the idea back in an easily digestible format.
• Experience consulting with C-level executives and other decision-makers.
• High emotional intelligence and strong communication skills necessary to assist in communicating with a wide range of individuals, internally and externally.
• Strong troubleshooting and problem resolution skills (diagnosis, option assessment, recommendation and escalation).
• Proficient in G Suite tools (Google Drive, Sheets, Docs, and Slides).