Retell AI Senior Compliance Manager at Retell AI to own the security and compliance program end to end. Responsible for managing SOC 2 Type II, HIPAA, and ISO 27001 programs and supporting enterprise sales with compliance expertise.
Responsibilities
Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!
We're hiring our first Senior Compliance Manager to own Retell's security and compliance program end to end. You'll report directly to the founder and work closely with Engineering and Sales. Compliance unlocks our enterprise and healthcare deals, so your work has a direct line to revenue.
KEY RESPONSIBILITY
This hire owns an audit-ready compliance program that enterprise customers trust.
Run SOC 2 Type II, HIPAA, and ISO 27001 programs end to end, including auditors and the GRC platform
Answer security questionnaires and RFPs quickly and keep the trust center current
Own policies, vendor risk, and training, and track new rules that affect voice AI
Join enterprise sales calls to answer security and compliance questions
Qualification
4+ years in complianceCISAHands-on with Vanta or DrataPrecision in controls
Required
4+ years in compliance, GRC, or security audit
Experience at a VC-backed SaaS/AI company or a Big 4/audit firm doing SOC 2 or ISO work
Preferred
CISA, CISM, or CRISC certification
Hands-on with Vanta or Drata
HIPAA experience with healthcare customers
We care less about checkboxes and more about:
Precision in controls, evidence, and documentation
