Serve as the direct manager for non-provider care team members.

Serve as the on-site lead and subject matter expert on office workflows and processes, and champion best practices with patients and team members.

Manage daily and same-day scheduling, including booking, confirming, and rescheduling appointments, infusion visits, and follow-ups; publish monthly shift schedules for administrative staff under the direction of the Operations Director.

Ensure operational readiness through regular team check-ins, facilitating daily office huddles, monitoring task queues, and reviewing staffing and adherence to standard work.

Perform inventory management: order and receive office and non-clinical supplies, track expirations, minimize waste, and complete regular counts within the supply budget.

Handle all front-of-house duties: check-in/check-out, insurance verification, copay collection, paperwork and records requests, phones, and follow-up scheduling.

Support the financial health of the practice through copay collection, accurate demographic and insurance capture, and routing updates to the billing team.

Monitor patient feedback and respond to service-recovery issues, escalating to the Operations Director needed.

Support new team members through training, onboarding logistics, mentoring, and team recognition.

Maintain the appearance, organization, and readiness of patient- and employee-facing spaces, including opening and closing duties, daily upkeep, restocking, and organization.

Coordinate facilities, security, IT, and vendor requests as encountered.

Atlas is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally-protected characteristics.

Clinic Supervisor

Responsibilities

Qualification

Required

Benefits

Company

Atlasonc

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