Wasabi Hardware Operations Engineer at Wasabi responsible for supporting and maintaining a global server fleet in a 24x7 production environment. The role includes troubleshooting hardware issues and automating hardware management tasks.
Responsibilities
*Principals only. No recruiters.
Monitor, troubleshoot, and resolve hardware issues (servers, storage, networking, cabling, power) in a live production data center.
Write scripts (Python) to automate repetitive fixes, run diagnostics at scale, and speed up ticket resolution.
Partner with cross-functional teams (DevOps, supply chain, vendors) to keep spares stocked and hardware operations running smoothly.
Help build dashboards and reporting tools to track hardware health and team workflow.
Be available for on-call/off-hours support and travel to data center sites.
Qualification
Comfortable working in a fast-paced
Required
Solid 7+ years of hands-on experience troubleshooting server, storage, or network hardware in a large-scale data center.
Working knowledge of Linux and Python comfortable writing scripts to automate hardware tasks.
Strong communication skills and ability to explain technical issues clearly to different audiences.
Comfortable working in a fast-paced, sometimes chaotic startup environment where priorities shift fast.
A team-first attitude this role is collaborative, not siloed, and works across multiple teams daily.
