Switchboard Senior Network Engineer at Switchboard owning Cisco switching and wireless platform for Open Technology Solutions. Responsible for platform lifecycle, new branch builds, troubleshooting, and documentation.
Responsibilities
Own the Cisco switching and wireless platform end to end, including lifecycle, roadmap recommendations, compliance, and keeping it current and well maintained.
Lead and execute new branch builds and related network projects.
Support day-to-day switching and wireless operations and troubleshoot complex issues across the network.
Resolve escalated tickets that our managed services provider can't, and help hold the MSP accountable for the work they own.
Build and maintain runbooks and documentation the rest of the team can follow.
Participate in project calls with internal leaders and partner organizations, translating technical work into business outcomes.
Share knowledge with the team, including presenting on your areas of expertise in staff meetings.
Partner with cross-functional teams to get things done when the fix lives outside your lane, rather than stopping at the edge of your area.
Qualification
DeepPalo Alto firewall experienceA platform-ownership mindsetSelf-directedComfortable in front of peopleThrives in change
Required
5+ years of network engineering experience
Deep, hands-on expertise with Cisco switching and wireless
Palo Alto firewall experience
Strong troubleshooting skills at a senior level
Preferred
A platform-ownership mindset. This is not a ticket-queue job. You own the outcome, not just the task.
Self-directed. You take work from start to finish without needing to be managed closely.
Comfortable in front of people. You can hold your own on a call with leadership or partners.
Thrives in change. OTS is in a period of transition, and you'll need to navigate shifting priorities with a level head.