Manager, SAP GTM Solutions

Required

• Oversee functional specifications and delivery of RICEFW objects, integrations, conversions, workflows, and Fiori experiences; ensure requirements are traceable through design, build, testing, and deployment.
• Establish delivery governance, status reporting, decision forums, release readiness criteria, and escalation paths; communicate progress, risks, and trade-offs clearly to senior stakeholders.
• Manage implementation partners and vendors, including capacity planning, deliverable quality, financial performance, adherence to standards, and knowledge transfer to internal teams.
• Own testing strategy, User Acceptance Testing, cutover readiness, data migration oversight, deployment, hypercare, and transition to steady-state support.
• Define and monitor service levels, operational metrics, controls, and support processes to maintain stable and reliable GTM operations.
• Build a continuous-improvement roadmap using SAP Fiori, workflow automation, analytics, and emerging capabilities to simplify work and improve the user experience.
• Use business and operational metrics to identify process bottlenecks, control gaps, recurring support issues, and opportunities across quote-to-cash, sales, service, warranty, and parts lifecycles.
• Partner with business leaders to define value cases, adoption plans, success measures, and benefit realization for major investments and process changes.
• Shape S/4HANA upgrade, cloud, and RISE with SAP roadmaps while balancing innovation, technical debt, business continuity, cost, and organizational readiness.
• Maintain awareness of SAP product direction and relevant GTM technology trends, recommending practical innovations that align with enterprise strategy.